Privacy

A school's records belong to that school. The school decides what to record about its children and staff, and BloomDesk keeps and processes those records for the school. If you are a parent, your child's school is the first place to ask about your child's records.

• School accounts: names, email addresses, mobile numbers and passwords (stored only as a one-way hash).
• School records the school enters: classes, children's details and parent contacts, attendance, fees, receipts, expenses, staff attendance and salary, homework and notices.
• Parent accounts: mobile number, optional email, password hash, messages with the school, fee payment notes and pickup people.
• Files the school adds, such as bill photos and homework sheets.
• Neighbours: school profiles, posts, photos, comments and chats between schools.
• Technical records: sign-in sessions, and error reports when something breaks, so we can fix it.

• Each school's records are kept separate. Other schools can never see them, not even on Neighbours.
• Inside a school, the owner and admins see everything; teachers see only their own classes and no fees.
• A parent sees only their own children, and only after the school approves their account.
• Neighbours never shows children, fees or staff records. Photos of children's faces need the parents' consent before a school posts them.
• We don't sell data, show ads or share records with anyone except the services below that run BloomDesk.

The apps first save on the phone, so they work offline, then copy to our server. Records are stored in a PostgreSQL database (Prisma Postgres) and served by Vercel from Singapore. Files are kept in Backblaze B2, emails are sent through Resend, and error reports go to Sentry. Encrypted backups are made every night.

Records stay while the school uses BloomDesk. Homework files are removed after 60 days. When a school leaves, it can export its records to Excel and ask us to delete them. Signing out of an app removes that school's records from that phone.

Under India's Digital Personal Data Protection Act, 2023 you can ask to see, correct or delete personal data about you or your child. Ask your school, or write to us at takshsehrwat08@gmail.com and we'll answer within 30 days.